Terms of service

1. General Agreement


Welcome to geetpuff.com. By accessing, browsing, registering accounts or placing orders on this website, you fully acknowledge and agree to abide by all the terms, policies and restrictions listed in this Terms of Service. If you do not accept any clause below, you are not authorized to use any services of this site and must stop visiting immediately.

This website is operated as a cross-border consumer goods supply platform, providing product display, wholesale consultation and cross-border delivery services exclusively for customers outside the United States. We reserve the right to update these terms at any time without separate prior notice; continued use of the site after revisions means you accept the updated rules.

2. Regional Service Restriction (Core Compliance Clause)


In strict compliance with global regional regulatory laws, we clearly stipulate our service scope:

  1. We DO NOT provide any product sales, delivery, consultation, transaction or after-sales support to any individual, enterprise, agent or purchaser located within the territory of the United States, including all US states, territories and overseas military bases.
  2. All orders, inquiries and messages originating from US IP addresses, US shipping addresses, US contact numbers will be automatically rejected and will not receive any reply or processing. We will not ship any goods to US domestic addresses under any circumstances.
  3. It is the customer’s sole responsibility to confirm that their residence, shipping destination and receiving location are not within the United States before sending inquiries or submitting orders. Any losses arising from intentional concealment of US location information shall be borne entirely by the customer.

3. Age Eligibility


All users who access this website and place orders must be at least 21 years old, the legal minimum age for purchasing similar portable consumer products in most European and Oceania regions. By using our website, you confirm you have reached the legal purchasing age of your local country. We reserve the right to request age verification documents at any time and cancel unqualified orders without refund.

4. Account & User Responsibilities


  • When you register an account on geetpuff.com, you must submit true, accurate and non-US related contact and shipping information. Falsifying location data to bypass regional restrictions will result in permanent account ban and order cancellation.
  • You are responsible for keeping your account login credentials confidential. All operations conducted under your account are deemed your personal behaviors, and we shall not be liable for losses caused by account leakage due to your improper storage.
  • Users are prohibited from using this website for illegal transactions, fraud, resale to US markets or any behaviors violating local national laws. We will cooperate fully with relevant regulatory authorities to provide user information if illegal acts are confirmed.

5. Order & Payment Rules


  1. All displayed product prices are exclusive of international customs duties, import taxes, logistics surcharges and local consumption taxes. Receiving customers shall independently bear all tax fees generated by cross-border import in their destination country.
  2. After payment is completed, we will verify your shipping address and location first. Once we confirm the receiving address belongs to the United States, we will cancel the order and deduct a 15% handling fee for payment channel operation costs.
  3. Payment channels we support are third-party cross-border payment tools. We do not store your bank card, wallet or sensitive payment data; all fund transactions comply with third-party payment service agreements.
  4. We reserve the right to refuse or cancel any orders without explanation, especially orders suspected of being shipped to the United States, bulk resale to restricted regions, or fake identity placement.

6. Logistics & Delivery


  1. We only arrange international logistics routes covering Europe, Southeast Asia, Australia and New Zealand, and other non-US legal delivery areas. No logistics channels to the United States are available.
  2. Delivery time is for reference only, affected by international customs clearance, airline schedules and local postal efficiency. We are not liable for delivery delays caused by customs inspection, local policy adjustments or force majeure.
  3. If goods are detained, confiscated or destroyed by local customs due to customers’ failure to comply with local import laws, we will not provide full or partial refunds. Customers shall bear all customs penalties and cargo losses themselves.

7. Returns, Refunds & After-Sales


  1. After receiving goods, customers can apply for after-sales service within 7 working days only for factory defective products. You need to provide unboxing videos and clear defect photos for verification.
  2. Refunds will be processed to your original payment account within 7-15 working days after we confirm the after-sales application is valid. Shipping fees for returned goods are borne by the customer unless the defect is caused by our production side.
  3. Orders that are rejected due to US location concealment, unilaterally abandoned by customers, or seized by local customs do not support any refund requests.

8. Intellectual Property Rights


All text, pictures, logos, design and content displayed on geetpuff.com are protected by global copyright and trademark laws. No individual or enterprise may copy, reproduce, distribute or modify any website content without our written official authorization. Unauthorized use of our intellectual property will constitute infringement, and we will pursue corresponding legal compensation.

9. Disclaimer of Liability


  1. Our products comply with international general production standards, but each country has independent import supervision rules. It is the customer’s obligation to confirm whether our products meet the local import standards of their destination country before ordering. We take no responsibility for penalties and losses caused by customers’ ignorance of local laws.
  2. We shall not be responsible for indirect losses including lost profits, business interruption, transaction losses arising from use or inability to use our website and products.
  3. Force majeure events including natural disasters, international shipping suspension, national policy bans, customs crackdowns, platform service failures will suspend our service obligations temporarily, and we will not compensate for losses caused by such uncontrollable factors.

10. Governing Law & Contact Information


  1. This Terms of Service shall be governed by the laws of China. Any disputes arising from website services shall be resolved through friendly negotiation first; if negotiation fails, disputes shall be submitted to the local people’s court where our enterprise is located.
  2. If you have questions about these service terms, order disputes or policy consultation, please contact our official support channels:

    Email: liu867660166@Outlook.com

    WhatsApp: +86 13922827966